JoomPlace Blog

on JoomBlog platform


News Happy New Year 2013!

Category: JoomPlace

We want to say that it has been great delight to work with you this year. Thank you a lot for confiding in JoomPlace! We sincerely hope that we will continue our collaboration in the year ahead!

 

News JoomPlace Working Days Shift in January 2013

Category: JoomPlace
Dear Customers,

Due to national celebrations of New Year and Orthodox Christmas in January 2013 JoomPlace office will be officially closed on the following days:

  • from December 31, 2012 (Monday) till January 2, 2013 (Wednesday)
  • January 7, 2013 (Monday).

We will be working as usual on January 5, 2013 (Saturday).

Please, plan your schedule accordingly.

 

News Weekly Support Recap – Flash Magazine Deluxe Joomla! Component

Categories: Weekly Support Recap , Services , Extensions

The last week of this year we offer you to speak about Flash Magazine Deluxe Joomla! component. As it turned out, there are a lot of questions our customers ask about this extension. What important things should you know about Flash Magazine Deluxe? Maria Barbarchik, JoomPlace Support Manager, shares the most useful information with you in the list below.

Top 7 Things You Should Know about Flash Magazine Deluxe Joomla! Component

 

Team Blog Old Helpdesk End of Life

Categories: Services , JoomPlace
Our helpdesk system have served us well for 6 years. It was based on Green Desktiny that we customized and improved much.

We've greatly improved helpdesk performance since we've started to use it, however since that time many other great products appeared on the market that implemented better user experience and allowed to provide better customer support level.


So as JoomPlace always prioritized on customer service we've had to move forward and deploy the system that allows us to:rn


  1. Follow our SLA strictly to make our customers even more happy;

  2. Give customers possibility to rate our support service, so we know what should be improved;

  3. Provide support and bug fixes for our free extensions and templates;

  4. Organize single point of contact for all support issues, where our customers could use community forum, documentation, troubleshooter - all in one place.


Be sure to bookmark our new Helpdesk URL: www.joomplace.com/support/helpdesk/

 

News Weekly Support Recap – Survey Force Deluxe Joomla! Component

Categories: Weekly Support Recap , E-Learning , Extensions

The fourth Weekly Support Recap is dedicated to one of the most popular Joomla! Component from JoomPlace – Survey Force Deluxe. What information about this extension are the customers interested in most of all? Nadia Ivanova, JoomPlace Support Manager, prepared Top 5 questions and answers about Survey Force Deluxe worth your attention. See the whole list below.

Top 5 Things You Should Know about Survey Force Deluxe Component

 

News Bring the Christmas Mood into your Joomla! Blog!

Categories: New Releases , Deals and Discounts , Extensions

Christmas is the time when the magic really takes place. We all become cheerful and innocent children when this day is coming. How cool it is to celebrate this holiday with our families, exchange presents, meet our friends and wish everybody Merry Christmas and Happy New Year! Meanwhile, the tradition of putting up special decorations is the uppermost in it.

Specially for Christmas JoomPlace releases Christmas style for JoomBlog without additional cost!

Of course, the Christmas mood is unbelievable. A Christmas tree, colorful garlands, bells and other magic decorations bring warmth to our houses and set the holiday tone for them. Moreover, the process of decoration on its own brings together our family and presents magic mood to us. We feel happy and we are looking forward to further miracles!

Get in Christmas Mood with JoomBlog
 

News Weekly Support Recap – JoomBlog

Categories: Weekly Support Recap , Services , Extensions

This week we will discuss the main problems the users of JoomBlog face. Find out more about the most widespread questions our customers ask in the list below. Top 5 JoomBlog problems and solutions are presented by Maria Barbarchik, JoomPlace Support Manager.


Top 5 Things You Should Know about JoomBlog

 

News Weekly Support Recap – Joomla Quiz Deluxe Component

Categories: Weekly Support Recap , Services , Extensions

 

JoomPlace continues to publish Weekly Support Recap which covers the most urgent issues about Joomla extensions. We would like to remind you that every week we present Top 5 Issues our customers face with and solutions provided by JoomPlace support team. Every week is dedicated only to one add-on.

The second Weekly Support Recap is devoted to Joomla Quiz Deluxe Component. Look at Top 6 Issues about this extension below. The information is kindly provided by Nadia Ivanova, JoomPlace Support Manager.

Top 6 Things You Should Know about Joomla Quiz Deluxe Component

 

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