To improve our services we analyzed most frequently asked questions in our support tickets and found out that our customers often request our support on Joomla-related issues (whereas we support our components only).
That is why we came up with Joomla! Support Service Packages allowing you to get help for either JoomPlace components or for ANY Joomla! issues.
Joomla! Support Service Testing Period for Every Customer - FREE
From now and till the end of autumn 2011, you’ll get 120 support credits equal to 2 support hours for FREE when you buy any JoomPlace product. You can use the service during 2 weeks since your purchase date. You will have full control over FREE Support time left.
What could you get for 120 support credits?
There’s an example of issues JoomPlace Support Team can solve:
- Install and configure Joomla! CMS and any Joomla! component;
- Handle migration to the latest Joomla! CMS version;
- Add Google Analytics code to your web site for visitors tracking;
- Implement security tools and settings;
- Configure community based on JomSocial or Community builder;
- … Whatever you want, just ask Support Team if it is realizable ;)
Please note that you can upgrade your Support Service Package any time to implement more complicated issues and get even faster response.