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Description of chart not changeable

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TOPIC: Description of chart not changeable

Description of chart not changeable 1 year, 12 months ago #12074

Claudia OFFLINE Fresh Boarder Posts: 1 Karma: 0	Hi there, I've version 1.5 of Comparisation Chart in my Joomla 1.5.10 (german). If I would change the description in a chart, the button for "Save all" is useless - he doesn't react. I tried with FCKEditor and without any editor. Do you have any idea for the reason? Greetings Claudia
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Re: Description of chart not changeable 1 year, 11 months ago #12083

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Hi Claudia, could you please contact us at support@joomplace.com and provide the temporary admin access to your site? We'll need to check it there and see how the issue should be solved, as we're unable to reproduce this on the local sites.
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Re: Description of chart not changeable 1 year, 11 months ago #12214

Does Notwork OFFLINE Fresh Boarder Posts: 1 Karma: 0	Hi...was there a posted solution to this?...I have the same issue.
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Re: Description of chart not changeable 1 year, 11 months ago #12215

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Sean, the reason of the issue can be different, all fixes that are done to the component are laid out to the members area, so if the latest downloaded component doesn't help we need to check your site. Can you provide the access please? btw, it doesn't work without the editor as well, correct?
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Re: Description of chart not changeable 1 year, 11 months ago #12220

Gregg Crawford
OFFLINE
Fresh Boarder
Posts: 1
Karma: 0

Ann

It's usually fairly simple...in this case I am just looking for an answer, information...or a patch...I am not asking you to do anything. Please tell me what is --probably wrong-- this has been discussed in the forum before.

Regarding the members area...

I am a member, been to the members area, and there is nothing there. Clearly, this is a bug report previously with the component. Can I just get a straight answer without giving you access my site? Or better yet, an updated component without the bug?

Most people use the forums as a way to share information - that is all I need really..

Thanks,

Sean

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