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Where is the Content Plugin?
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Dear Customers,

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TOPIC: Where is the Content Plugin?

Where is the Content Plugin? 1 year, 9 months ago #12475

I can't find where to download/install the Content Plugin so I can use the {moschart 5} function. It's not in the Zip file I downloaded when I paid. Please help?

Re: Where is the Content Plugin? 1 year, 9 months ago #12485

  • Ann
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Hi,
plugin and modules are included optionally with the subsription and are additional $10 on top.
If you need them I can provide you a link for a $10 unit and then change your members area correspondingly.
Let me know if you'd like that.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Where is the Content Plugin? 1 year, 9 months ago #12487

Yes, please send me the link to the $10 plugin upgrade

Re:Where is the Content Plugin? 1 year, 9 months ago #12489

  • Ann
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Here it is:
www.joomplace.com/webshop/services/license-update.html

Please give me a notice after you proces sthe order so that I make the changes.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Where is the Content Plugin? 1 year, 9 months ago #12491

Thanks! I finished the order, please apply it to my Comparison Chart!

Re:Where is the Content Plugin? 1 year, 9 months ago #12492

  • Ann
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Please chekc the members area - you should be able to find them there now.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Where is the Content Plugin? 1 year, 5 months ago #13474

I am having the same issue. I have purchased the component including the optional $10 license update, but I can't find anywhere to download the plugin. Can you please advise?

Thanks in advance!

Re:Where is the Content Plugin? 1 year, 5 months ago #13482

  • Nana
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Please, go to the site:
www.joomplace.com/
and register there, go to your "Members Area":
www.joomplace.com/members-area.html
where you should find the link for downloading the plugin, if the payment is confirmed.

Regards

Re:Where is the Content Plugin? 1 year, 5 months ago #13483

I have received confirmation of my payment (and in fact, I think I have paid the extra subscription twice) but can't find the plugin anywhere to download in my members area.

Re:Where is the Content Plugin? 1 year, 5 months ago #13485

  • Nana
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I've checked your payment, it's confirmed. I'll try to help you as soon as possible and will inform you.

Thank you for patience.

Re:Where is the Content Plugin? 1 year, 5 months ago #13499

  • Nana
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You shouldn't buy "License update", because you bought module and plugin together with the component. Now you can update the component without purchase of "License update", it could be done in your "Members Area", where you can buy what you need.

In your case I'd like to offer you a coupon on $10, you can use it buying other product.

By the way, there's the link for module and plugin downloading, please look at the sreenshot:
MA.png
Last Edit: 1 year, 5 months ago by Nana.

Re:Where is the Content Plugin? 1 year, 4 months ago #13550

  • kpappas
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anyone to helping me?
i try for 3 days to download the plugin content.
i sent 3 or 4 messages.
where is the support team ?
please give a solution.
i must work.

Re:Where is the Content Plugin? 1 year, 4 months ago #13551

  • kpappas
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i was posted before
1 Hour, 44 Minutes ago
without any answer yet.
please anyone to give me a solution to my problem.
i must working..
please...

Re:Where is the Content Plugin? 1 year, 4 months ago #13556

  • Nana
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Hello,

Please note our working hours are 9 am - 5 pm GMT and we can't process support other time.

You should find the installation package in your "Members Area" (there's the link for downloading it). Have you found it?

If you have any further questions, please ask.
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