Register |
Your Cart is currently empty.
Home > Forum
Welcome, Guest

Where is the Content Plugin?
(1 viewing) (1) Guest

Dear Customers,

Feel free to submit requests if you have any questions or need assistance.

Before submitting a support request, please pay attention to the description of the corresponding product and frequently asked questions. Answers you are looking for may already be there.
When submitting a request, please include as many details on the problem as you can. This will help us understand the essence and provide you with a helpful solution.
For more information on our support conditions, view JoomPlace support policy.
THANKS FOR YOUR PATIENCE!

TOPIC: Where is the Content Plugin?

Re:Where is the Content Plugin? 1 year, 5 months ago #13474

I am having the same issue. I have purchased the component including the optional $10 license update, but I can't find anywhere to download the plugin. Can you please advise?

Thanks in advance!

Re:Where is the Content Plugin? 1 year, 5 months ago #13482

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
Please, go to the site:
www.joomplace.com/
and register there, go to your "Members Area":
www.joomplace.com/members-area.html
where you should find the link for downloading the plugin, if the payment is confirmed.

Regards

Re:Where is the Content Plugin? 1 year, 5 months ago #13483

I have received confirmation of my payment (and in fact, I think I have paid the extra subscription twice) but can't find the plugin anywhere to download in my members area.

Re:Where is the Content Plugin? 1 year, 5 months ago #13485

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
I've checked your payment, it's confirmed. I'll try to help you as soon as possible and will inform you.

Thank you for patience.

Re:Where is the Content Plugin? 1 year, 5 months ago #13499

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
You shouldn't buy "License update", because you bought module and plugin together with the component. Now you can update the component without purchase of "License update", it could be done in your "Members Area", where you can buy what you need.

In your case I'd like to offer you a coupon on $10, you can use it buying other product.

By the way, there's the link for module and plugin downloading, please look at the sreenshot:
MA.png
Last Edit: 1 year, 5 months ago by Nana.

Re:Where is the Content Plugin? 1 year, 4 months ago #13550

  • kpappas
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
anyone to helping me?
i try for 3 days to download the plugin content.
i sent 3 or 4 messages.
where is the support team ?
please give a solution.
i must work.
Moderators: Maria_B
Time to create page: 0.52 seconds