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Blank page on component admin
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TOPIC: Blank page on component admin

Blank page on component admin 2 years, 2 months ago #11825

  • francisco
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Hi,
i just finished installing the trial license, but when i go to the admin part of the component, to configure it, I just get a blank page, regardless of which sub menu I choose.
Some help needed.
Thanks

Re:Blank page on component admin 2 years, 2 months ago #11826

  • Ann
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  • Posts: 2601
  • Karma: 29
Hi,
if you go to Global Configuration-> Server->Error reporting ->Maximum and set error reporting to mazimum, do you then get any errors on the CWB page?
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Blank page on component admin 2 years, 2 months ago #11827

  • francisco
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same thing, a blank page on every CWB option.

Re:Blank page on component admin 2 years, 2 months ago #11828

  • Ann
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  • Posts: 2601
  • Karma: 29
Can you then please provide a temporary admin access to your site? Just send a ticket via our Contact us form together with this thread's link.
We'll check the issue and provide you with a solution.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Blank page on component admin 2 years, 2 months ago #11829

  • francisco
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I've seen you have left the website, any clues on the problem?

Re:Blank page on component admin 2 years, 2 months ago #11831

  • francisco
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I'm interested on the product, can I count with your support?

Re:Blank page on component admin 2 years, 2 months ago #11832

  • Ann
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  • Posts: 2601
  • Karma: 29
Hi,
we also need the FTP access to fix the issue..answered you in the ticket..please advise.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Blank page on component admin 1 year, 11 months ago #12079

  • Paul
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Hi An,

I have the exact same problem. I have two components on my Joomla 1.0 version:
zOOm Media galllery
JoomlaGallery
Both components are giving me a blank page as soon as I try to go to the Configuration Manager.
I changed the error reporting to maximum but this is still giving me a compete blank page

Re:Blank page on component admin 1 year, 11 months ago #12087

  • Ann
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  • Posts: 2601
  • Karma: 29
Hi,
we could help you on the issue, but as long as we provide free support only for our components, this will be a paid service.
Let us know if you're interested, or I guess you could also contact the support of zOOm Media gallery and JoomlaGallery directly.
JoomPlace.com, JoomlaLMS.com
Tech. Support
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