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Need support for the com/mod
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TOPIC: Need support for the com/mod

Need support for the com/mod 3 years, 1 month ago #10348

  • Lyteroom
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Hello, first I want to get some feedback if this issue is best to be solved with a support ticket or if I can have a simple workaround to get it solved.

To the problem:

I installed the com and now wanted to create the product list but this is not going well. The issue is I have nearly 15,000 products in my shop and all of those need to be analyzed indeed.

Some when I start to mark all the products with the scroll down option in the admin, which is quite time consuming as it scrolls very slow, at some point of time when I tried to add 1/8 marked products of the inventory products to the list the page freezes and and becomes unresponsive. So I must have a way to add all of those products at once without needing to use the admin function.

To make it simple, please give me some instructions how to do this via some query etc. or send me those via PM please.

Thanks upfront.

Re:Need support for the com/mod 3 years, 1 month ago #10364

  • Ann
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Hi!
That's definitely a flaw, and we'll be modifying the component.
This may take a week.
but we'll report asap once done.

kind regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Need support for the com/mod 3 years, 1 month ago #10365

  • Lyteroom
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Okay thanks, I have managed to get all the products to the list with weighting out how many products may be added to the list in one instance without that the systems breaks. It took some hours as often the site hung and I had to restart the browser to continue.

But good to know, so I can uninstall the current one probably and install the updated version, like it is possible then.

The case is, I now have all the products in the list but the module that is activated in the frontend does not show up. I have seen another thread with the same problem already and also wanted to send you the admin access of my site too. Since I am working on a new site that is not public, there is still some other work to do too. Maybe I can send you those as soon the new version is up, just tell me...

Thanks and have a nice weekend!

Re:Need support for the com/mod 3 years ago #10398

  • Ann
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Hi!
Please download a new version (1.0.6) in your members area (the Download link), and see if everything's solved with it.

If you still have difficulties, you may contact us at support@joomplace.com

kind regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Need support for the com/mod 3 years ago #10408

  • Lyteroom
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Hello, thaniks for the update, reinstall worked out fine. But still the problem that the module does not show up. I will send you the admin access coordinates via the helpdesk now.

Thanks upfront!

Re:Need support for the com/mod 3 years ago #10419

  • Ann
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Please see the ticket answer.
JoomPlace.com, JoomlaLMS.com
Tech. Support
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