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license key issue

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TOPIC: license key issue

license key issue 3 years, 7 months ago #8506

Marie-Claire Donaghy OFFLINE Fresh Boarder Posts: 4 Karma: 0	hi I have purchased e-portfolio and put in my test domain however i am still getting message: You domain is: xxxxx Your license code is invalid. Please go to joomplace.com, log in to your members area and get the valid license code. am i doing something wrong? I am using Joomla 1.5.2
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Re:license key issue 3 years, 7 months ago #8507

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Hi! It's most likely that you input incorrect domain name (probably you should have written yoursite.com instead of yoursite.com/xxxxx). I've cleared your test domain, you can input it one more time. Does the domain name that you inserted coincide with the one that promts the table: Your domain is? Kind regards!
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Re:license key issue 3 years, 7 months ago #8508

Marie-Claire Donaghy OFFLINE Fresh Boarder Posts: 4 Karma: 0	Thanks very much for your quick response! Does it make a difference if i put in www. in front of the domain or not?
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Re:license key issue 3 years, 7 months ago #8509

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Yes, it may. You should input the exact domain that is written in the box Your domain is:.....
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Re:license key issue 3 years, 7 months ago #8512

Marie-Claire Donaghy OFFLINE Fresh Boarder Posts: 4 Karma: 0	still no joy i'm afraid
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Re:license key issue 3 years, 7 months ago #8513

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Could you please sent to support@joomplace.com the admin access to this site? We'll see what's wrong and fix it.
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