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Hotspot questions not working

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TOPIC: Hotspot questions not working

Hotspot questions not working 1 year, 11 months ago #12193

Y. Waarts OFFLINE Fresh Boarder Posts: 3 Karma: 0	Hi i bought your quiz today and it works great with exception of the hotspot questions. They just dont work i fill in evrything as explained in the backend without any errors. then when a hotspot question should load on my site it just dont. all i get is a spinning wheel see picture below. I hope any of you can help me with this Greetings Y. Waarts
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Re: Hotspot questions not working 1 year, 11 months ago #12195

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Hi, could you please provide a link where we can see and check your quiz?
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Re: Hotspot questions not working 1 year, 11 months ago #12198

Y. Waarts
OFFLINE
Fresh Boarder
Posts: 3
Karma: 0

ofcourse i can, here it is www.ciworld.nl

The site is dutch as ar the questions but if you click on the "quiz" menu button the quiz will start (it has 6 random questions and 1 of the 6 is the hot spot)

I have only created 6 questions total so they really are only in random order.
I did this to test the functions i wanted to use before creating the real thing.

I hope you can help

Greetings Y. Waarts

Last Edit: 1 year, 11 months ago by Y. Waarts.

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Re: Hotspot questions not working 1 year, 11 months ago #12199

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Hi, it really looks like some kind of fatal error, would you be able to provide us the temporary admin and FTP access to your site? You can mail it to support@joomplace.com and we'll investigate the issue (will need to enable max error reporting) and fix it.
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Re: Hotspot questions not working 1 year, 11 months ago #12205

Ann OFFLINE Moderator Posts: 2601 Karma: 29	Hi, we're unable to neither enable error reporting nor access joomlaexplorer with the given access. Please assist.
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Re: Hotspot questions not working 1 year, 11 months ago #12206

Ann OFFLINE Moderator Posts: 2601 Karma: 29	We fixed the issue on your site: you have an old version of Joomla (1.0) and quiz used obe function to work with database which appeared in later version of Joomla , therefore it produced the mistake. Now it works please check and we'll incorporate the fix into the public version.
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Re: Hotspot questions not working 1 year, 11 months ago #12208

Y. Waarts OFFLINE Fresh Boarder Posts: 3 Karma: 0	Hi, Thanks for all your help, i'll go check now. Would you please let me know per mail or in this topic when the public version with the fix is released so that i can dowload it for backup purposes. Thanks again Y. Waarts
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