hi all,
i have a problem with the user synchronization and login
1st when i go to components > joomphpbb3 bridge > synchronization ind try to synchronize the users nothing happens, even the page doesn't reload.
and also the joomla & phpbb are not bridget. i tried to register with a new user in joomla , nothing happened in phpbb and the user wasn't made in phpbb users list.

my site partner also noticed that he can't login to the site and if he logs into the site he doesnt log into the forum

notice: i've configured the joomphpbb bridge but these problems happen. i didn't buy it yet but I wanted to try it before I buy it.
are these problems from the trial version ??!

:@ is this the web support, how can I trust you after buying your product that you will support me :@ :@

Hi,
we provide support on the forum within 2 business days,
you haven't bought a product yet, you have a trial version.

These problems are not from the trial version ,and to check what's going wrong with your synchronization we need to check the configuration and performance on your site.

Would you be able to provide us with the temporary admin access to the site? You can mail it to support@joomplace.com together with this thread's link.

If you send it asap we might look into it today, but since it's friday, we'll be sure to provide you a solution on Monday.
Kind regards!