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conference not available
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TOPIC: conference not available

conference not available 2 years, 7 months ago #11199

  • Kenny Yu
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  • Posts: 6
  • Karma: 0
what can i do now?
_8157F3DA_45E2_4D9A_8D48_F596F86C65BE_.jpg

Re:conference not available 2 years, 7 months ago #11203

  • Ann
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  • Moderator
  • Posts: 2601
  • Karma: 29
Hi!
The red server state means there is no connection to the flash media server. The green state means it is connected.

The component requires Flash Media hosting which should be ordered additionally. You can use any Flash Media hosting company you know or order it at our joomlalms hosting (www.joomlalms.com).
Do you have a flash media hosting account?
Kind regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:conference not available 2 years, 7 months ago #11204

  • Kenny Yu
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  • Karma: 0
OrderID: 10860 , can you check?

Re:conference not available 2 years, 7 months ago #11205

  • Ann
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  • Moderator
  • Posts: 2601
  • Karma: 29
Hi!
This was the order for Live Conference component,
pls see my message above, it requires Flash Media Hosting which should be ordered additionally, you can order it here for example or at any other hosting company:
www.joomlalms.com/buy_now/standard_edition/

When you have a flash media hosting account, then the component wil be connected to server.
Regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:conference not available 2 years, 7 months ago #11210

  • Kenny Yu
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
  • Karma: 0
yes, we have a flash media hosting account but still not working. our web site is www.ncecyber.com

Re:conference not available 2 years, 7 months ago #11213

  • Ann
  • OFFLINE
  • Moderator
  • Posts: 2601
  • Karma: 29
Hi!
It's most likely then that smth is configured incorrectly:
could you please give us any user credentials to check the conference?

It would be best if you sent to support@joomplace.com the temporary admin access to site to check the settings, and the FMS account access to check the configuration. Will that be possible?
Kind regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support
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