matsubara wrote:


Hello Ann,

Configuring the test domain to aceite.pro.br did not work. Can you please reset it again, so that I can reconfigure it to raizes.aceite.pro.br?

Thanks

Mauricio

Hi Mauricio,
reset your test licenses again.

Hi Ann,

Thank you. Unfortunately the license did not work and this attempt generated a much bigger problem. Users are reporting that they are being presented a page that mentions an invalid license file.

Question 1: On the members area I noticed that the number of sites that can be managed through this component was 50 and I had the option of upgrading it to 200, which I did. As far as I remember we had already configured that in the past. Was there any change? What is our current limit?

Question 2: We run an older version of site manager on J1.0. Would that be the reason why the test domain is not working? On the license manager component, the site manager component is not listed in the same way as it does on a J1.5.

Can you please help us asap?

Thanks in advance,

Mauricio

Just an update: I think we solved question number 2 above. We (1) uninstalled site manager and the license manager and (2) installed the latest version of site manager and license manager subsequently. It is working now.

Now only question number 1 is pending.

Hi,
you have three products in your members area,
one site manager copy is not licensed yet, it's for 10 subsites.

The one that is already licensed is for 200 sites, you can see that if you go to Edit license link.

Thank you for the prompt response.

One last doubt: sites managed with the test domain license do not count for these 200 sites, is that right? We are using this test domain for our internal acceptance (test for development) server.