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Dear Customers,

Feel free to submit requests if you have any questions or need assistance.

Before submitting a support request, please pay attention to the description of the corresponding product and frequently asked questions. Answers you are looking for may already be there.
When submitting a request, please include as many details on the problem as you can. This will help us understand the essence and provide you with a helpful solution.
For more information on our support conditions, view JoomPlace support policy.
THANKS FOR YOUR PATIENCE!
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TOPIC: Upgrade

Upgrade 4 years, 3 months ago #4846

I'm still running version 2.0 and need to upgrade to 2.5. I couldn't find an upgrade on the site.

Can you direct me to the right place so I can download and install?

Thanks
Stewart

Re:Upgrade 4 years, 3 months ago #4848

Hello
2.5 version is the Deluxe version of the component. If you want your version to be upgraded to Deluxe, we can do it for you for a fee. Please contact us using this form:
www.joomplace.com/contact-us/
Also please mention this forum thread in your message.
joomplace.com, JoomlaLMS.com
Tech Support.

Re:Upgrade 4 years ago #6210

Ok - I have the new version. Are there upgrade steps listed anywhere? I just want to make sure that I do the upgrade properly without losing any of my data.

Is it just a simple uninstall of the old component and an install of the new version?

Will I need to rebuild any of my sites or anything?

Thanks
Stewart

Re:Upgrade 4 years ago #6217

  • Ann
  • OFFLINE
  • Moderator
  • Posts: 2601
  • Karma: 29
Hi Stewart!
Yes, it's the uninstall of the old component and an install of the new version. Your sites will be left the way they were. But you'll have to update the databases.
Regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Upgrade 4 years ago #6236

When you say I'll need to update the databases, what exactly do you mean? I'm relatively web-dev savy, but it's imperative that I don't break anything as we are in the middle of a wave of renewals!

Re:Upgrade 4 years ago #6237

  • Ann
  • OFFLINE
  • Moderator
  • Posts: 2601
  • Karma: 29
Ok then. To ensure the safety of your info, let's do the following. Please, send to ann@joomplace.com the address of your site and its back-end access. Also, we should have your phpmyadmin. We'll do everything for you.
Regards!
PS Post in the message this forum thread's link so that we recognized it.
JoomPlace.com, JoomlaLMS.com
Tech. Support

Re:Upgrade 2 years, 11 months ago #10731

  • JohnL
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  • Fresh Boarder
  • Posts: 7
  • Karma: 0
I am running 2.2. I went into the members area and it said there was an updated version which I downloaded. It's

com_mssubscription_deluxe3.0.0_for_joomla_1.0.x.zip

How do I upgrade to this version?

Re:Upgrade 2 years, 11 months ago #10732

  • Ann
  • OFFLINE
  • Moderator
  • Posts: 2601
  • Karma: 29
Hi!
Just uninstall the old version and install the new one,
the info will be stored in the databse.

Should you have any issue, let us know and we'll assist.
Kind regards!
JoomPlace.com, JoomlaLMS.com
Tech. Support
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