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results order is odd - how to fix?
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TOPIC: results order is odd - how to fix?

results order is odd - how to fix? 1 year, 5 months ago #13446

  • ginjg
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the likert scale results for each question in reports are displayed out of order - the last item is first, even though when I view results from the survey menu they display in the proper order.
Can this be resolved?
Picture_2-20100902.png

Re: results order is odd - how to fix? 1 year, 5 months ago #13447

  • Nana
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Hello,

Such a thing was in the reports, the ordering was ignored. We've fixed it. Now you should download the updated version from your "Members Area" and reinstall the component.

If you have more questions, please ask.

Regards

Re: results order is odd - how to fix? 1 year, 5 months ago #13452

  • ginjg
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I have version 2.2.4 installed. I believe that is the most recent.
Last Edit: 1 year, 5 months ago by ginjg.

Re: results order is odd - how to fix? 1 year, 5 months ago #13455

  • Nana
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Yes, you're right.

After you've mentioned the problem with ordering, we've fixed it and loaded the updated version on our site. So if you'd like to have the appropriate order, you should reinstall the component. The repaired version is still 2.2.4.

Regards

Re: results order is odd - how to fix? 1 year, 5 months ago #13514

  • ginjg
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Thanks, that fixed it. The problem is resolved. The results are displaying properly and the pdfs generate quickly.
I really appreciate the quality of this component and your fine technical support staff.

Now, I have two little requests on the generated pdfs:
1) have the scale names line up with their bars
2) keep question on the same page as it's graph

Re: results order is odd - how to fix? 1 year, 5 months ago #13530

  • Nana
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You're welcome and thank you very much.

1) It seems you speak about html page, not PDF, on which there's the button for PDF generation.

2) It's quite difficult, because the library, which is used for PDF generation, is a bit limited and there's no required function to realize it.
It's possible to do,e.g. if the question is displayed near the bottom edge, then new page will be started. But the empty space could be on the bottom of the page.
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