Register |
Your Cart is currently empty.
Home > Forum
Welcome, Guest

Capcha images missin when click refresh button
(1 viewing) (1) Guest

Dear Customers,

Feel free to submit requests if you have any questions or need assistance.

Before submitting a support request, please pay attention to the description of the corresponding product and frequently asked questions. Answers you are looking for may already be there.
When submitting a request, please include as many details on the problem as you can. This will help us understand the essence and provide you with a helpful solution.
For more information on our support conditions, view JoomPlace support policy.
THANKS FOR YOUR PATIENCE!
  • Page:
  • 1

TOPIC: Capcha images missin when click refresh button

Capcha images missin when click refresh button 1 year, 5 months ago #13339

  • webguru
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Karma: 0
Hello when ever I add a new testimonial and if I want to click the Refresh button from the capcha the images always gets broken or not refreshing the images to change. Have attached a screenshot. The Capcha images shows fine it just dont show capcha images if i want to refresh it.

captura_images.JPG

Re: Capcha images missin when click refresh button 1 year, 5 months ago #13386

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
Hello,

As we've tested on our site, everything works properly. Could you provide the link to your site?

Re: Capcha images missin when click refresh button 1 year, 5 months ago #13397

  • webguru
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Karma: 0
I tested it using 4 web browsers and still does samething captcha images gets broken when clicking on the refresh button. You say you tested it on your site has of course it local on your computer. I tested it using a friend computer and samething images breaks when clicking on refresh button.

Re: Capcha images missin when click refresh button 1 year, 5 months ago #13402

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
But could you please send just a direct link to the problem page?

Re: Capcha images missin when click refresh button 1 year, 1 month ago #14257

Hi

When I click on refresh button to refresh captcha it just goes blank. There are no error messages or anything. The capture text just disapear and only the text box is seen.

Thanks

Patrick
CropperCapture3.png

Re: Capcha images missin when click refresh button 1 year, 1 month ago #14267

  • Nana
  • OFFLINE
  • Moderator
  • Posts: 926
  • Karma: 9
It's very likelihood there's the difficulty with php amplification, that "Testimonials" uses for capcha image generation.

Please check whether php library (GD) is installed on the server. It's possible to do in Joomla:
information.png
  • Page:
  • 1
Moderators: Maria_B
Time to create page: 0.50 seconds