Refund policy & 20 Days Money Back Guarantee
We are confident in the quality of the products we develop. If you are not satisfied with the purchased product for any reason, simply contact us within 20 days after the purchase and we will give your money back without dispute. We may however ask you to answer a couple of questions or take the product survey to let us know why the product didn’t meet your needs.
What will happen after 20 days?
If any problems arise during and/or after installation, we will only refund the purchase in case we fail to help you resolve a complaint. To resolve it, we may need you to provide full access to FTP, Joomla! Admin and database consoles. If you refuse to grant these credentials, the refund will not be issued.
Six-month warranty and free bug fixing of our products/projects is provided.
Other work not discussed in a project plan or project documents listed in the task description (with attachments) section will be considered as additional and is not included in the project time frame.
Any changes in the approved and implemented design/layout/functionality are considered as additional and are not included in the project time frame.
We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
We only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.
Use of Information:
Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to fulfill your orders for our products and services, respond to your inquiries, supply you with requested information the products and services. We may also use the information to inform you about new features, products or services if you explicitly instructed us to do so.
Other Important Information:
This web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Additionally, some of our Web pages may contain "cookies," which are data that may be sent to your Web browser and stored on your computer. This allows our server to "recognize" you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.