JoomPlace offers the following subscription types - annual subscription with possibility to prolong and lifetime subscription. Subscription type is to be chosen by customer. Subscription includes:
- instant downloads
- free minor/major version upgrades
- free hotfixes and bug-fixing
- helpdesk and forum support for the full duration of your subscription term
The subscription fee varies for different components and is listed on the component's description page.
A renewal gives you the option to extend your subscription for an additional year. There is no obligation to renew your subscription. You can use the components for as long as you wish. And you can renew your subscription whenever you want to start receiving the latest updates for another year.
If you subscribed to any of our component you are granted a non-exclusive right to use the component and accompanying documentation according to the agreement herein:
The code is made available to you pursuant to GNU General Public License. Without limiting your rights under the GPL, the component and related documentation are subject to the terms and conditions of this end-user license agreement.
You are authorized to make any necessary modification(s) to our products to fit your purposes without prior written consent from JoomPlace. Once the code is changed by you we will support the modified component only on a paid basis.
JoomPlace has no influence on the development of Joomla!. All products are always designed for the latest released version, but we can give no guarantee that the product will run with future versions of Joomla.
After you proceed to checkout you will be emailed a link to your order in the VirtueMart system. Once the payment is received the status of the order will be changed from Pending to Confirmed. When this status has changed you'll be offered the opportunity to download an archive which will contain the product from the Members area. If you are unable to login and access Members area/ download the product then contact us and we will investigate the matter for you as being urgent.
Refund policy & 20 Days Money Back Guarantee:
We are confident in the quality of the products we develop that is why our refund policy runs as follows “20 days money back guarantee without any questions”! What does it mean?
If you are not satisfied with the purchased product for ANY reason, simply contact us within 20 days after the purchase and we will give your money back. No questions asked! Full money back!
Buy with no risk!
Our top priority – to make sure you are satisfied with our Joomla! extensions! We are confident that the components will meet your expectations and even in case they won’t, you can always ask money back and won’t lose anything!
*According to our Refund policy we will not ask you any questions, but we will appreciate if you let us know why you are unsatisfied. It will help us to improve our products!
What will happen after 20 days?
If any problems arise during and/or after installation, we will only refund the purchase in case we fail to help you resolve a complaint. To resolve it, we may need you to provide full access to FTP, Joomla! Admin and database consoles. If you refuse to grant these credentials, the refund will not be issued.
Six-month warranty and free bug fixing of our products/projects is provided.
Other work not discussed in a project plan or project documents listed in the task description (with attachments) section will be considered as additional and is not included in the project time frame.
Any changes in the approved and implemented design/layout/functionality are considered as additional and are not included in the project time frame.
Our company reserves the right to change or modify current Terms with no prior notice.
We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
We only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.
Use of Information:
Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to fulfill your orders for our products and services, respond to your inquiries, supply you with requested information the products and services. We may also use the information to inform you about new features, products or services if you explicitly instructed us to do so.
Other Important Information:
This web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Additionally, some of our Web pages may contain "cookies," which are data that may be sent to your Web browser and stored on your computer. This allows our server to "recognize" you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.