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TOPIC: license key issue

license key issue 10 years 4 months ago #8506

hi I have purchased e-portfolio and put in my test domain however i am still getting message:
You domain is: xxxxx
Your license code is invalid. Please go to joomplace.com, log in to your members area and get the valid license code.

am i doing something wrong? I am using Joomla 1.5.2
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Re:license key issue 10 years 4 months ago #8507

  • Ann
  • Ann's Avatar
Hi!
It's most likely that you input incorrect domain name (probably you should have written yoursite.com instead of yoursite.com/xxxxx).
I've cleared your test domain, you can input it one more time.

Does the domain name that you inserted coincide with the one that promts the table: Your domain is?

Kind regards!
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Re:license key issue 10 years 4 months ago #8508

Thanks very much for your quick response! Does it make a difference if i put in www. in front of the domain or not?
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Re:license key issue 10 years 4 months ago #8509

  • Ann
  • Ann's Avatar
Yes, it may.
You should input the exact domain that is written in the box Your domain is:.....
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Re:license key issue 10 years 4 months ago #8512

still no joy i'm afraid
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Re:license key issue 10 years 4 months ago #8513

  • Ann
  • Ann's Avatar
Could you please sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it the admin access to this site? We'll see what's wrong and fix it.
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Re:license key issue 10 years 4 months ago #8514

Thanks for all your help
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