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TOPIC: Need help

Need help 4 years 4 months ago #24693

  • MANOS's Avatar
  • Fresh Boarder
  • Posts: 1
  • Karma: 0
Dear Sir

i want your help because i dont know what else to do.
i download your softaware today and i istalled ok i think.
Now i have make charts, i have download the example list in items but i dont see anything im my site. what else i have to do?
its my first time with your software. I tried to read some other post but unfortunately dont help me.
on configuration settings i have make it all on.
but in migration i take a message
rt_chart_list table not found
rt_chart_content table not found
rt_chart_rows table not found
rt_chart_options table not found

also the Description before & after field in Edit chart it bother me and i cant use the bouttons like main category and situation. If i poush the togle editor and turn in other format then i can use the bouttons. I can give you my administrator paswords to see and check if you like

i have virtuemart 2.6.2
and joomla 2.5.19

thank you
Last Edit: 4 years 4 months ago by MANOS.
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Need help 4 years 4 months ago #24707

  • Maria
  • Maria's Avatar
  • JoomPlace Team
  • Posts: 1662
  • Thank you received: 388
  • Karma: 36
Hello Manos,

seems that the installation process was not successful. Please try to remove all comparison chart tables from the database and reinstall the component.
If the issue persists, please provide the credentials in a HelpDesk ticket. We will check the issue on your site.

Kind regards
JoomPlace Support Team
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