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TOPIC: No products displayed in Frontend

No products displayed in Frontend 7 years 1 month ago #14174

  • Patrick
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Ok, I've installed both the component and the module, activated the module, added products for analysis and added some manufactured products. But on the frontend nothing gets displayed except some "loading image" indicators and the buttons to scroll left and right.

Weirdly, when I click on About, it tells me that

The "Customers who bought ..." component doesn't have a FE part.

It also tells me that there's a version 1.0.10 available (1.0.9 installed), but it only let's me download 1.0.9.

So, how to fix this?
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Re: No products displayed in Frontend 7 years 1 month ago #14177

  • Nana
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Hello Patrick,

It seems you tried to open front-end of this component and received this message (it always shows).

You see, "Customers Who Bought" allows to set a module. The component doesn't have the front-end part. The module is used on front-end.

We've fixed the issue with available version. Please try to download it again.

You're welcome to ask, if you have further questions.
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Re: No products displayed in Frontend 7 years 2 weeks ago #14263

  • Patrick
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OK, I installed the new version and it seems to work, but only in Firefox and not in IE7 - again no products show up, not even the loading indicators, only the scollers. I didn't get any javascript errors though.

I haven't tested any other browsers.
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Re: No products displayed in Frontend 6 years 11 months ago #14590

  • david
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Same here. Installed component & module, enabled module, added products. Nothing.
I also changed template and tryed all other module positions, still nothing.

What do?
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Re: No products displayed in Frontend 6 years 9 months ago #15251

I have also the same problem. I installed the component and module.

But nothing is shown on the front-end. I've changed the positions etc.

Help!

Kind regards, Arjen
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Re: No products displayed in Frontend 6 years 9 months ago #15260

  • Maria
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Dear Arjen,

Set option Error Reporting to Maximum in Joomla! global settings. To do it, go to Global Configuration->Server->Error Reporting->Maximum in the administration are of the site.
All errors and notes are supposed to display. That might help you identify the cause of the problem.

Should this not help, kindly grant us temporary access to the administration area of the site so that we could investigate the problem and fix bugs, if any. Feel free to write to our helpdeskso as not to reveal private information in public.
Kindly insert the link to this thread into the ticket you will submit.
JoomPlace Support Team
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Re: No products displayed in Frontend 6 years 5 months ago #16182

Hello,

I installed the version 1.0.11 component and module (activated).
I added all my products and set Yes to show real and unreal parameters.

No products are displayed.
No arrows or something else. Nothing.

What have I to check ?
Is there something else to do or to activate ?

Thanks in advance.
Kind regards,

Thierry
Last Edit: 6 years 5 months ago by Thierry Saeys.
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Re: No products displayed in Frontend 6 years 5 months ago #16197

  • Maria
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Dear Thierry,

Either a JavaScript error or an Ajax request error is the issue.
Could you please provide a link to your site so that we can address the problem directly?

Also, please set Error Reporting to Maximum (Site - Global Configuration - Server - Server Settings).

Feel free to submit a request via our helpdesk if you don't want private details to be available to public. In this case, please include the link to this thread into the ticket.
JoomPlace Support Team
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Re: No products displayed in Frontend 6 years 5 months ago #16204

Thanks for your reply.

Here is my webshop: www.sajoushop.be

I set the parameter to "maximum".
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Re: No products displayed in Frontend 6 years 5 months ago #16214

  • Maria
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Dear Thierry,

You seem to have set up the wrong module position.

Try setting up the correct position. If you fail to do it, please provide us with temporary access to the administration area of the site and we will help you.

Feel free to submit a request via our helpdesk so as not to have private details revealed to public. Please include the link to this thread into the ticket.
JoomPlace Support Team
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Re: No products displayed in Frontend 6 years 5 months ago #16215

oups, I deactivated the module because I had no result.
Now, you can see an empty box under each product "Les clients qui ont acheté ce produit ont également acheté ces articles"... and warning messages due to the parameter "maximum".

Please check quickly because customers do not like these messages !

Thanks !
Last Edit: 6 years 5 months ago by Thierry Saeys.
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Re: No products displayed in Frontend 6 years 5 months ago #16216

  • Maria
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Dear Thierry,

There are some JavaScript errors caused by 3rd party modules which results in missing Ajax request.

missing ) after argument list
[Break On This Error] jQuery('#id_result_addcart').h...us voir les détails de l'article ?');

www.sajoushop.be/home/loisirs-cr%C3%A9at...r-pastels-gel-claire


and

el.set is not a function
[Break On This Error] eval(function(p,a,c,k,e,d){e=function(...|defer|Slide|write'.split('|'),0,{}))

www.sajoushop.be/components/com_virtuema...pt.php?gzip=0&subdir[0]=/themes/JM&file[0]=theme.js&subdir[1]=/js&file[1]=sleight.js&subdir[2]=/js/mootools&file[2]=mootools-release-1.11.js&subdir[3]=/js/mootools&file[3]=mooPrompt.js&subdir[4]=/js/slimbox/js&file[4]=slimbox.js

Our scripts fail to load correctly due to this. We suggest you should have the above-mentioned bugs fixed first.
JoomPlace Support Team
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Re: No products displayed in Frontend 6 years 5 months ago #16217

Thanks but could you send me more info about these problems ?
I don't understand these links and I don't know what to do...
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Re: No products displayed in Frontend 6 years 4 months ago #16232

  • Maria
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Dear Thierry,

We can assist you in fixing these bugs if you provide us with temporary access to Joomla! admin console.

As already mentioned, feel free to submit a request via our helpdesk. Please include the link to this thread into the ticket.
JoomPlace Support Team
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Re: No products displayed in Frontend 5 years 1 month ago #21876

  • lorvar
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I just bought this and nothing shows up in the front end. Very disappointed.
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