additional
Home > Forum > Joomla components > Like or Share to Download > The downloaded files are not rea
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: The downloaded files are not rea

The downloaded files are not rea 5 years 1 month ago #22389

  • Johan
  • Johan's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • Karma: 0
I have place the button on my page. but the file cannot be read because its broken. When I look to the file(pdf) is see the origional file is 700kb and there was only 350kb downloaded.

Please advice

the url with the button www.terborgh.com/wat-bindt-en-boeit-professionals
The administrator has disabled public write access.

The downloaded files are not rea 5 years 1 month ago #22391

  • Maria
  • Maria's Avatar
  • OFFLINE
  • JoomPlace Team
  • Posts: 1662
  • Thank you received: 388
  • Karma: 36
Hello Johan,

From what we are seeing, incorrect file path is the issue. We reckon /home/terborgh/domains/terborgh.com/public_html/ebook would be the correct path. Make sure there is no space symbol at the end.

Should you fail to resolve the problem, please give out temporary access to Joomla admin and FTP consoles so we can assist.

Feel free to submit a private request through helpdesk (www.joomplace.com/support/helpdesk).

P.S. Note that the office will be closed from Friday March 8 until Monday due to a public holiday and weekend. Please accept our apologies for this inconvenience.
JoomPlace Support Team
The administrator has disabled public write access.
The following user(s) said Thank You: Johan

The downloaded files are not rea 5 years 1 month ago #22394

  • Johan
  • Johan's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • Karma: 0
Hello Maria,

Youre advice solved my problem. Thanks for the support!

I adjusted the path and now it all works.....

Greeting,

Johan
Last Edit: 5 years 1 month ago by Johan. Reason: bad english
The administrator has disabled public write access.

The downloaded files are not rea 5 years 1 month ago #22414

  • Maria
  • Maria's Avatar
  • OFFLINE
  • JoomPlace Team
  • Posts: 1662
  • Thank you received: 388
  • Karma: 36
Hello Johan,

It's nice to hear the problem is resolved.

Should further assistance be needed, feel free to contact us.
JoomPlace Support Team
The administrator has disabled public write access.
The following user(s) said Thank You: Johan
  • Page:
  • 1
Time to create page: 0.148 seconds