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TOPIC: Missing default template

Missing default template 3 years 8 months ago #24393

  • tasha
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My download package is missing the default template, therefore I am unable to display any of the obituaries I create, which would defeat the whole purpose of purchasing the component in the first place. Can I assume there is a fix for this??? Would appreciate help ASAP.
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Missing default template 3 years 8 months ago #24399

  • Maria
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Hello Tasha,

the issue has been fixed in the release. Please update the component.
Should the issue persist, feel free to create a HelpDesk ticket.
www.joomplace.com/support/helpdesk

Kind regards
JoomPlace Support Team
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Missing default template 3 years 8 months ago #24400

  • tasha
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The default template still does not show up in the back end of the component and I am unable to get any obituaries to show on the front end...????
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Missing default template 3 years 8 months ago #24402

  • Maria
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Hello Tasha,

please create a HelpDesk ticket. We'll check the issue on your site.

Kind regards
JoomPlace Support Team
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Missing default template 3 years 7 months ago #24446

  • mike w
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Hi Tasha, I'd suggest to create a support ticket here. They might need to duplicate the issue first.
Data must have backup.
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