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TOPIC: Blank White Screen when trying to generate PDF rep

Blank White Screen when trying to generate PDF rep 1 year 3 months ago #25848

I am getting a blank white screen when trying to download the PDF reports. Please help
Last Edit: 1 year 3 months ago by Patrick Honroth.
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Blank White Screen when trying to generate PDF rep 1 year 3 months ago #25857

  • Tanya
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Hi Patrick,

You can send a helpdesk ticket about this issue here www.joomplace.com/support/helpdesk.html

Please, don't forget to provide temporary administrator and FTP credentials, so the tech team can investigate the issue.

Best regards
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Blank White Screen when trying to generate PDF rep 1 year 2 months ago #25896

Found a solution:
The TCPDF Fonts in the package are outdated. We replaced them and PDF generation works again in all viewers like Adobe Acrobat.
Regards
Markus
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