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TOPIC: Incomplete Installation of Survey Force Deluxe

Incomplete Installation of Survey Force Deluxe 2 years 3 days ago #25675

I am trying to install Survey Force Deluxe on a client's Joomla 2.5.28 Website that has not been upgraded to Joomla 3.6 yet. I unzipped the UNZIP_ME_FIRST_com_surveyforce 3.2.0 (GNU).zip file and followed these Installation directions. Those instructions are outdated but I couldn't find a more recent version.

The Joomla Administrator > Extensions > Extension Manager > Manage page reports that I have installed five files:
Button - SurveyForce (Version 1.6)
Content - SurveyForce (Version 1.6)
SurveyForce plugin (Version 2.0)
SurveyForce Deluxe (Version 3.2.0.020)
System - SurveyForce Alpha User Points (Version 3.0.4)

All the plugins are enabled.

The Survey Force Deluxe menu item does not appear under the Components tab of the administrator. Is it possible to complete this installation? Do I have the correct package?
Charles
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Incomplete Installation of Survey Force Deluxe 1 year 11 months ago #25680

  • Tanya
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Hello Charles.

All our components are developed for Joomla 3.x. Though we can provide you with the component's package for Joomla 2.5 via helpdesk. You should post a ticket here www.joomplace.com/support/helpdesk.html

Best regards.
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Incomplete Installation of Survey Force Deluxe 1 year 11 months ago #25683

Tanya wrote:
...we can provide you with the component's package for Joomla 2.5 via helpdesk.
I now have the earlier 2.5 version of Survey Force Deluxe and have started to install it on a Joomla 2.5 Website.

At this point the Administrator > Extensions > Extension Manager > Manage listing shows:

Content - SurveyForce Content - version 1.6
Editor Button - SurveyForce - version 1.6
SurveyForce - version 3.2.0.001
System - JoomlaSurveyForce Alpha User Points - version 3.0.4

The component and the three plugins are Published.

I would now like to install the Survey Force Points plugin. This is a special case. The installation instructions are:
To install the plgup_surveyforcepoints.zip plug-in for any Joomla version (1.5-2.5), please go to Plugin section inside AlphaUserPoints component, not the standard Joomla Extension Manager.
There is no Alpha User Points menu item on the Administrator > Components menu. (The Survey Force Deluxe menu item does appear on the Components menu.)

How do I install the Survey Force Points plugin?
Charles
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Incomplete Installation of Survey Force Deluxe 1 year 11 months ago #25701

  • Tanya
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Survey Force Points plugin is the plugin which connects Survey Force extension and Alpha User Points extension.

This plugin should be installed inside Alpha User Points extension. So, if you need this plugin to work, you should have Alpha User Points installed first.

Best regards.
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Incomplete Installation of Survey Force Deluxe 1 year 11 months ago #25707

As I mentioned above, Alpha Points is installed. The problem is that it doesn't appear on the Components menu. Alpha Points is not accessible.
Charles
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Incomplete Installation of Survey Force Deluxe 1 year 11 months ago #25711

  • Tanya
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sf_alphauserpoints plugin is not essential for Survey Force Deluxe to work normally. This plugin was created to integrate our component with a third party extension called Alpha User Points (AUP). In case you already have this extension on your site, you can integrate these two components (Survey Force and Alpha User Points) with the help of this plugin.

If you don't have it installed on your site, it's reasonable that you can't see it under the Components menu. You gonna need to download and install this extension in Joomla extensions menu.

Integration of Survey Force Deluxe and Alpha User Points only allows to add points to user profile in AUP if this user has taken a survey. The Survey component itself doesn't have points system.
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The following user(s) said Thank You: Charles Brockman
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