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TOPIC: Survey Category Menu Item Displays No Surveys

Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25676

I am using Survey Force Deluxe version 3.2.0.020 on a Joomla 3.6.0 Website.

I have created two surveys and assigned both to the same category (Elections). Then I created a new menu item of type SurveyForce Deluxe > Standard Survey Category Layout. In the menu item manager > Survey Force Parameters tab, I set Select Survey Category to Elections. That item now appears on the front end menu.

When I go to that page on the front end of the Website, I see the name of the category and the category description as expected. Under the heading Surveys on that page "No surveys" is displayed.

Both of the surveys in that category are Published and the access level is set to Public. Both surveys are active, that is, they have not expired. Both surveys appear as expected if they are assigned to survey menu items of type SurveyForce Deluxe > Standard Survey Layout.

How can I display links to these surveys in a category listing?
Charles
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Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25681

  • Tanya
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Hello Charles.

Could you please post a ticket here www.joomplace.com/support/helpdesk.html
and provide us with temporary administrator and ftp credentials, so we will investigate the issue on your site?

Best regards.
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Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25684

Tanya wrote:
Could you please post a ticket here www.joomplace.com/support/helpdesk.html
and provide us with temporary administrator and ftp credentials, so we will investigate the issue on your site?
and later
Tanya wrote:
The developer has fixed the issue on your site. Please, check.
Yes, the category display is now correct. I can't see any change in the Administrator configuration, though. What did the developer do to get it working?
Charles
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Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25702

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There might have been some conflict in the code of the extension.

The developer found it and fixed.

Best regards
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Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25708

I look forward to the time that we can download the revised version of Survey Force Deluxe. We are currently running version 3.2.0.020.
Charles
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Survey Category Menu Item Displays No Surveys 1 year 10 months ago #25710

  • Tanya
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Charles,

the latest version of Survey Force is 3.2.0.034. It's already available for download from Member's Area on our site.

Best regards
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The following user(s) said Thank You: Charles Brockman
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