Prepaid Support Packages
Best for quick fixes and extensions configuration
-
Security issues, Layout issues, Configuration
Help for any Joomla extensions, editor tasks and more...
-
Help on demand
You decide when you need our help and may submit as many tickets as you want
-
No monthly fee, only actual spent hours based on your requests
Full control over time/money spent
-
Dedicated Account Manager
You have a single point of contact who manages tasks for your company
Please, contact our support staff
to find out how many support hours are required in order to supply the necessary service or resolve an issue.
Our support team is always on hand to create the best service offers to match your needs. If you've got
a problem or just need to know 'how to', we are here to help.
Need custom development?
It frequently happens that customers need custom development service as an essential part of support.
What happens when you prepaid for support and it turns out that you need custom development? Once that happens you can use your prepaid support hours for custom development taking in mind that 1 development hour = 1.5 support hours. That’s it.
Prepaid Services
Hosting
he proper choice of hosting is a guarantee of stable operation and performance of the website. We will help you choose and operate the hosting, specially optimized for Joomla! sites.
Installation
This includes Joomla! installation and primary setup of the live website or a development environment. On your request we will install the CMS, as well as plugins, modules and components (created by JoomPlace and/or 3rd parties).
Configuration & Settings
Extending CMS by components, modules and plugins could turn it into powerful portal, social network or a personal blog. On your request we'll carry out Joomla configuration and integrate the best extensions with necessary settings to fulfill your needs.
Editor work & Custom Development
We understand that configuring Joomla website could often require more than just correct installation and configuration of template, components, modules and plugins. That's why we have simplified the procedure of getting custom Joomla development and editor work for Support Service subscribers. Now you can use support hours for JoomPlace Custom Development, Editor Work as well.
Search Engine Optimization
Make your website more visible for your audience. Our Joomla Support Team will analyze keywords on your pages and make a complex analysis of website SEO potential. As a result we will configure your website to be more SEO friendly and effective.
Security & Backups
Is your website secure enough? We will perform security tests and generate vulnerability report that will advise how to eliminate the threats. We can set up recurrent backup of your site and its database to provide you with easy possibility to restore your data in case of any emergency or critical trouble.
Updates
Use JoomPlace Support Service to make updates of your Joomla web site or its components easily and smoothly. We will take care of any compatibility issue that may occur. On your request we can carry out one-time update or keep your site up-to-date continuously.
If you have any further questions don't hesitate to ask. It's simple - submit your request to JoomPlace Support Team.