High Quality Joomla! Web Site Maintenance
Continuous support contracts. Sign on in 60 seconds.
Silver Contract
$150
Per Month
Best Value
- Unattended updates and backups
- Solutions for compatibility issues
- See all features
Gold Contract
$290
Per Month
Most Popular
Security
Strong protection of your web site from security threats. Repair and clean-up after malware attacks.Monitoring
We continuously monitor your site for availability and fix any compatibility issues that may occur.Sites Collection
35%
Savings Per Site
Great For Web Studios
- Track as many sites as you need
- Benefit on price
- Contact sales for more details
Support Contract Features
- No surprises on cost Your monthly billing is always the same.
- No need to submit requests Support Team continuously track changes for Joomla! and 3rd party extensions keeping your site stable and prolonging uptime.
- Clear and easy communications A single point of contact makes communications clear and easy.
- Your site is always up-to-date Periodic updates and security patches keep you site safe and up-to-date.
- Your data is safe Solid site backups keep your data safe whatever happens.
- 'No Ties' support agreements You sign 1 month agreement with auto renewal. You may stop at any moment.
- 15% discount for prepaid packages Get help for any Joomla! issue at an attractive price.
What people are saying
Aron Kovacsonline-angol.com
JoomPlace Support Team was all the time reliable, very helpful and I can say flexible with all the related issues that came up on the way.
I would recommend them to anyone who has any sort of Joomla! related issues because they were always professional at what they were doing and I felt they valued me as a customer. It has always been a pleasure to do business with them and I'm sure I'll continue in the future as well.
These guys know their craft and in the meanwhile they became a standard for how professional support should work.
Laurent Suppan
cardiomobile.net
The JoomPlace Support Service is just great. I got all the support I needed, and most answers came in less than 24h. The CSS class problems I had with my templates were solved quickly, and my website now works with all browsers, even bad ones such as IE6/7!!!
Problems with other components / modules / plugins were also easily solved, almost in no time.
Compare Plans & Features
| Contract Features | Silver | Gold |
|---|---|---|
| 1 Joomla! site maintenance |
|
|
| Up to 50 extensions support |
|
|
| Updates for Joomla! and components |
5 hours per month |
10 hours per month |
| Full site backups |
1 time per week |
2 times per week |
| Unlimited number of tickets |
|
|
| Security checks, malware protection |
|
|
| Site availability monitoring |
|
|
| Initial response time |
1 business day |
4 business hours |
| Response time for standard issues |
1 business day |
6 business hours |
| Response time for critical issues |
4 business hours |
2 business hours |
| Business hours |
8am to 4pm GMT |
8am to 4pm GMT |
| $150 Per Month | $290 Per Month |
100% Satisfaction Guaranteed
If you're not 100% happy with our Service, just contact us before your first month has finished and we'll refund your money. No questions asked.
No lock-in
You may stop your contract or switch from Silver to Gold or vice verse whenever you like. No long term contracts to sign.
Stay on the cutting edge
Be sure that your site is always up-to-date and secure. Moreover our professional team will provide you suggestions how to improve usability and performance of your site.
Questions & Answers
Can I get invoiced instead of paying monthly?
Absolutely. Just contact support to get that set up.
Do you offer plans both for individuals and companies?
Yes, we experienced working with companies and individuals. Personalized approach applied in every case.
What information should I provide in order to get started?
You will need to provide credentials for Joomla! site administration panel, FTP access and access to database. Direct access to hosting control panel (e.g. CPanel or Plesk) will be appreciated.
Is there a limit to how many sites could be maintained?
Nope, there are no limits. Please contact our sales to get details on Sites Collection contracts.