High Quality Joomla! Web Site Maintenance
Continuous support contracts. Sign on in 60 seconds.
Silver Contract
$150
Per Month
Best Value
- Unattended updates and backups
- Solutions for compatibility issues
- See all features
Gold Contract
$290
Per Month
Most Popular
Security
Strong protection of your web site from security threats. Repair and clean-up after malware attacks.Monitoring
We continuously monitor your site for availability and fix any compatibility issues that may occur.Sites Collection
35%
Savings Per Site
Great For Web Studios
- Track as many sites as you need
- Benefit on price
- Contact sales for more details
Prepaid Support Packages
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No surprises on cost
Your monthly billing is always the same.
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No need to submit requests
Support Team continuously track changes for Joomla! and 3rd party extensions keeping your site stable and prolonging uptime.
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Clear and easy communications
A single point of contact makes communications clear and easy.
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Your site is always up-to-date
Solid site backups keep your data safe whatever happens.
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Your data is safe
Solid site backups keep your data safe whatever happens.
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15% discount for prepaid packages
Get help for any Joomla! issue at an attractive price.
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'No Ties' support agreements
You sign 1 month agreement with auto renewal. You may stop at any moment.
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100% Satisfaction Guaranteed
If you're not 100% happy with our Service, just contact us before your first month has finished and we'll refund your money. No questions asked.
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No lock-in
You may stop your contract or switch from Silver to Gold or vice verse whenever you like. No long term contracts to sign.
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Stay on the cutting edge
Be sure that your site is always up-to-date and secure. Moreover our professional team will provide you suggestions how to improve usability and performance of your site.
Compare plans and features
Contract features
with continuous support
Silver
$150 / per month
Gold
$290 / per month
1 Joomla! site maintenance
Up to 50 extensions support
Updates for Joomla! and components
5 hours / per month
10 hours / per month
Full site backups
1 time / per month
2 times / per week
Unlimited number of tickets
Security checks, malware protection
Site availability monitoring
Initial response time
1 business day
4 business hours
Response time for standard issues
1 business day
6 business hours
Response time for critical issues
4 business hours
2 business hours
Business hours
8am to 4pm GMT
8am to 4pm GMT
What people are saying
online-angol.com
JoomPlace Support Team was all the time reliable, very helpful and I can say flexible with all the related issues that came up on the way.
I would recommend them to anyone who has any sort of Joomla! related issues because they were always professional at what they were doing and I felt they valued me as a customer. It has always been a pleasure to do business with them and I'm sure I'll continue in the future as well.
These guys know their craft and in the meanwhile they became a standard for how professional support should work.
cardiomobile.net
The JoomPlace Support Service is just great. I got all the support I needed, and most answers came in less than 24h. The CSS class problems I had with my templates were solved quickly, and my website now works with all browsers, even bad ones such as IE6/7!!!
Problems with other components / modules / plugins were also easily solved, almost in no time.
Questions & Answers
Can I get invoiced instead of paying monthly?
Absolutely. Just
contact support
to get that set up.
Do you offer plans both for individuals and companies?
Yes, we experienced working with companies and individuals. Personalized approach applied
in every case.
What information should I provide in order to get started?
You will need to provide credentials for Joomla! site administration panel, FTP access and access
to database. Direct access to hosting control panel (e.g. CPanel or Plesk) will be appreciated.
Is there a limit to how many sites could be maintained?
Nope, there are no limits. Please contact our sales to get details on Sites Collection contracts.